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  1. Enabling Custom Webhook
    To enable the custom webhook notification for offline payments , you need to contact the Network Operations Center (NOC) Teamcontact support.

  2. Configuring the Webhook
    To configure the webhook, log in to the Chargebee app, and go to https://<your domain>.chargebee.com/custom_offline_dunning url to open the webhook configuration page.

  3. Enter the following details in the webhook configuration page.
    Rate Frequency: The interval after which a webhook is triggered from the invoice due date.
    Webhook Url: This is the URL where Chargebee will send notifications for new invoice generation and payment retry attempts.
    Username: Username of the webhook URL.
    Password: Password of the webhook URL.


  4. Click Publish to complete setting up the webhook notification.

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