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  1. Enabling Custom Webhook
    To enable the custom webhook notification for offline payments contact support.

  2. Configuring the Webhook
    To configure the webhook, log in to the Chargebee app, and go to https://<your domain>.chargebee.com/custom_offline_dunning url to open the webhook configuration page.

  3. Enter the following details in the webhook configuration page.
    Rate Frequency: The interval after which a webhook is triggered from the invoice due date.
    Webhook Url: This is the URL where Chargebee will send notifications for new invoice generation and payment retry attempts.
    Username: Username of the webhook URL.
    Password: Password of the webhook URL.


  4. Click Publish to complete setting up the webhook notification.

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